Difference between revisions of "Knowledge Base"

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=='''Refreshing the Lists'''==
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== Refreshing the Lists ==
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:•When you make a change in your provider, you must refresh the data in LightSpeed.  
+
:• When you make a change in your provider, you must refresh the data in LightSpeed.  
−
:•To do this, open the LS Administrator page and log in
+
:• To do this, open the LS Administrator page and log in
−
:•Under LightSpeed Processes”, select “Refresh Provider Lists”
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:• Under LightSpeed Processes”, select “Refresh Provider Lists”
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:•Best practice is to refresh all of the lists by selecting “Refresh All Lists”
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:• Best practice is to refresh all of the lists by selecting “Refresh All Lists”
−
:•You can refresh only what you have changed, if that is preferred
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:• You can refresh only what you have changed, if that is preferred
  
  
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'''Making a Route Active'''
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== Making a Route Active ==
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:•If you add a route in your provider, you have to make it active in LightSpeed.  
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:• If you add a route in your provider, you have to make it active in LightSpeed.  
−
:•To do this, open the administrator page and log in
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:• To do this, open the administrator page and log in
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:•Under LightSpeed Settings, select edit routes
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:• Under LightSpeed Settings, select edit routes
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:•Find the route you want to make active
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:• Find the route you want to make active
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:•On the right side of the page, select “edit” next to that route
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:• On the right side of the page, select “edit” next to that route
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:•Check the box under active
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:• Check the box under active
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:•Select “Update”  
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:• Select “Update”  
  
  
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'''Mapping Lights Using the Admin Page'''
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== Mapping Lights Using the Admin Page ==
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:•Open the LS Administrator page and log in
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:• Open the LS Administrator page and log in
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:•Under LightSpeed Settings, select “Map Products to Mobile”
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:• Under LightSpeed Settings, select “Map Products to Mobile”
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:•Choose your zone and select “Continue”
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:• Choose your zone and select “Continue”
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:•Choose your desired rack
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:• Choose your desired rack
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:•Find the location you want to place the product in
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:• Find the location you want to place the product in
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:•If there is not a location, you can select “New Location” to make one
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:• If there is not a location, you can select “New Location” to make one
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:•Select the existing product or the empty number
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:• Select the existing product or the empty number
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:•A drop down box will appear
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:• A drop down box will appear
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:•Use the drop down box to select the product you want to map
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:• Use the drop down box to select the product you want to map
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:•You can type in the top space to search for your product  
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:• You can type in the top space to search for your product  
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:•Once you have found the product select “Save” to the right
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:• Once you have found the product select “Save” to the right
  
  
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'''Mapping Zones Using the Tablet'''
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== Mapping Zones Using the Tablet ==
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:•Turn on your tablet
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:• Turn on your tablet
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:•Tap on LSMobile and log in
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:• Tap on LSMobile and log in
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:•Tap on the zone name at the top and scroll to the one you want
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:• Tap on the zone name at the top and scroll to the one you want
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:•Tap outside of the box
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:• Tap outside of the box
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:•Tap on Edit rack
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:• Tap on Edit rack
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:•Select your rack at the top of the screen
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:• Select your rack at the top of the screen
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:•Select your section
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:• Select your section
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:•From the list of locations, select the one you want to put the product in
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:• From the list of locations, select the one you want to put the product in
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:•If you do not see your desired location, make a new one by clicking new location
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:• If you do not see your desired location, make a new one by clicking new location
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:•When you click the location, a box appears with a list of products
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:• When you click the location, a box appears with a list of products
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:•Select your desire product  
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:• Select your desire product  
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:•Tap on save
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:• Select "Save"
  
  
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'''Mapping a Light'''
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== Mapping a Light ==
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:•Open the LS Administrator page and log in
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:• Open the LS Administrator page and log in
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:•Under LightSpeed Settings, select “Map Products to Lights”
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:• Under LightSpeed Settings, select “Map Products to Lights”
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:•Find the light you wish to modify
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:• Find the light you wish to modify
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:•On the right side of the screen, select “Edit”
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:• On the right side of the screen, select “Edit”
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:•A drop down box will appear
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:• A drop down box will appear
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:•Use that box to navigate through a list of available products
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:• Use that box to navigate through a list of available products
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:•Select the product you want in that location
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:• Select the product you want in that location
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:•Select update on the right
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:• Select update on the right
  
  
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'''Adding an LS Administrator User'''
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== Adding an LS Administrator User ==
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:•Open the LS Administrator page and log in
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:• Open the LS Administrator page and log in
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:•Under Login Settings, select add user
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:• Under Login Settings, select add user
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:•Enter the username
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:• Enter the username
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:•Enter the password
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:• Enter the password
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:•Reenter the password
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:• Reenter the password
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:•Enter the associated email address
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:• Enter the associated email address
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:•If you want the user to have admin rights, click the two boxes at the bottom
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:• If you want the user to have admin rights, click the two boxes at the bottom
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:•Click on continue
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:• Click on continue
  
  
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'''Adding a Mobile User (Picker)'''
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== Adding a Mobile User (Picker) ==
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:•Open the LS Administrator page and log in
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:• Open the LS Administrator page and log in
−
:•Under LightSpeed Settings, select “Employees”
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:• Under LightSpeed Settings, select “Employees”
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:•Near the bottom of the dropdown, select “Add New”
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:• Near the bottom of the dropdown, select “Add New”
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:•Enter the first name
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:• Enter the first name
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:•Enter the last name
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:• Enter the last name
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:•Enter the desired four digit passcode
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:• Enter the desired four digit passcode
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:•Select  “Save”
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:• Select  “Save”
  
  
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'''Charging the Tablet After Picking'''
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== Charging the Tablet After Picking ==
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:•After picking all of the orders off the tablet…
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:• After picking all of the orders off the tablet…
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:•Log out of the LightSPEED Mobile app.
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:• Log out of the LightSPEED Mobile app.
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:•Plug the micro USB cable into the external battery case, located on the back of the tablet.
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:• Plug the micro USB cable into the external battery case, located on the back of the tablet.
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:•Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
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:• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
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:•Hold the top button of the tablet until you see “Slide to power off”.
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:• Hold the top button of the tablet until you see “Slide to power off”.
 
:<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
 
:<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
 
:<br>**You will need to hold the power button down again to power off the tablet**
 
:<br>**You will need to hold the power button down again to power off the tablet**

Latest revision as of 17:01, 30 August 2016

Return To | Client Resources


Refreshing the Lists

• When you make a change in your provider, you must refresh the data in LightSpeed.
• To do this, open the LS Administrator page and log in
• Under LightSpeed Processes”, select “Refresh Provider Lists”
• Best practice is to refresh all of the lists by selecting “Refresh All Lists”
• You can refresh only what you have changed, if that is preferred


Making a Route Active

• If you add a route in your provider, you have to make it active in LightSpeed.
• To do this, open the administrator page and log in
• Under LightSpeed Settings, select edit routes
• Find the route you want to make active
• On the right side of the page, select “edit” next to that route
• Check the box under active
• Select “Update”


Mapping Lights Using the Admin Page

• Open the LS Administrator page and log in
• Under LightSpeed Settings, select “Map Products to Mobile”
• Choose your zone and select “Continue”
• Choose your desired rack
• Find the location you want to place the product in
• If there is not a location, you can select “New Location” to make one
• Select the existing product or the empty number
• A drop down box will appear
• Use the drop down box to select the product you want to map
• You can type in the top space to search for your product
• Once you have found the product select “Save” to the right


Mapping Zones Using the Tablet

• Turn on your tablet
• Tap on LSMobile and log in
• Tap on the zone name at the top and scroll to the one you want
• Tap outside of the box
• Tap on Edit rack
• Select your rack at the top of the screen
• Select your section
• From the list of locations, select the one you want to put the product in
• If you do not see your desired location, make a new one by clicking new location
• When you click the location, a box appears with a list of products
• Select your desire product
• Select "Save"


Mapping a Light

• Open the LS Administrator page and log in
• Under LightSpeed Settings, select “Map Products to Lights”
• Find the light you wish to modify
• On the right side of the screen, select “Edit”
• A drop down box will appear
• Use that box to navigate through a list of available products
• Select the product you want in that location
• Select update on the right


Adding an LS Administrator User

• Open the LS Administrator page and log in
• Under Login Settings, select add user
• Enter the username
• Enter the password
• Reenter the password
• Enter the associated email address
• If you want the user to have admin rights, click the two boxes at the bottom
• Click on continue


Adding a Mobile User (Picker)

• Open the LS Administrator page and log in
• Under LightSpeed Settings, select “Employees”
• Near the bottom of the dropdown, select “Add New”
• Enter the first name
• Enter the last name
• Enter the desired four digit passcode
• Select “Save”


Charging the Tablet After Picking

• After picking all of the orders off the tablet…
• Log out of the LightSPEED Mobile app.
• Plug the micro USB cable into the external battery case, located on the back of the tablet.
• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
• Hold the top button of the tablet until you see “Slide to power off”.

**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**

**You will need to hold the power button down again to power off the tablet**
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