Difference between revisions of "Knowledge Base"

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'''Return To''' | [[Client Resources|Client Resources]]
 
'''Return To''' | [[Client Resources|Client Resources]]
  
−
'''Refreshing the Lists'''
 
−
:•When you make a change in your provider, you must refresh the data in LightSpeed.
 
−
:•To do this, open the LS Administrator page and log in
 
−
:•Under LightSpeed Processes”, select “Refresh Provider Lists”
 
−
:•Best practice is to refresh all of the lists by selecting “Refresh All Lists”
 
−
:•You can refresh only what you have changed, if that is preferred
 
  
 +
== Refreshing the Lists ==
 +
:• When you make a change in your provider, you must refresh the data in LightSpeed.
 +
:• To do this, open the LS Administrator page and log in
 +
:• Under LightSpeed Processes”, select “Refresh Provider Lists”
 +
:• Best practice is to refresh all of the lists by selecting “Refresh All Lists”
 +
:• You can refresh only what you have changed, if that is preferred
  
−
'''Making a Route Active'''
 
−
:•If you add a route in your provider, you have to make it active in LightSpeed.
 
−
:•To do this, open the administrator page and log in
 
−
:•Under LightSpeed Settings, select edit routes
 
−
:•Find the route you want to make active
 
−
:•On the right side of the page, select “edit” next to that route
 
−
:•Check the box under active
 
−
:•Select “Update”
 
  
 +
== Making a Route Active ==
 +
:• If you add a route in your provider, you have to make it active in LightSpeed.
 +
:• To do this, open the administrator page and log in
 +
:• Under LightSpeed Settings, select edit routes
 +
:• Find the route you want to make active
 +
:• On the right side of the page, select “edit” next to that route
 +
:• Check the box under active
 +
:• Select “Update”
  
−
'''Mapping Lights Using the Admin Page'''
 
−
:•Open the LS Administrator page and log in
 
−
:•Under LightSpeed Settings, select “Map Products to Mobile”
 
−
:•Choose your zone and select “Continue”
 
−
:•Choose your desired rack
 
−
:•Find the location you want to place the product in
 
−
:•If there is not a location, you can select “New Location” to make one
 
−
:•Select the existing product or the empty number
 
−
:•A drop down box will appear
 
−
:•Use the drop down box to select the product you want to map
 
−
:•You can type in the top space to search for your product
 
−
:•Once you have found the product select “Save” to the right
 
  
 +
== Mapping Lights Using the Admin Page ==
 +
:• Open the LS Administrator page and log in
 +
:• Under LightSpeed Settings, select “Map Products to Mobile”
 +
:• Choose your zone and select “Continue”
 +
:• Choose your desired rack
 +
:• Find the location you want to place the product in
 +
:• If there is not a location, you can select “New Location” to make one
 +
:• Select the existing product or the empty number
 +
:• A drop down box will appear
 +
:• Use the drop down box to select the product you want to map
 +
:• You can type in the top space to search for your product
 +
:• Once you have found the product select “Save” to the right
  
−
'''Mapping Zones Using the Tablet'''
 
−
:•Turn on your tablet
 
−
:•Tap on LSMobile and log in
 
−
:•Tap on the zone name at the top and scroll to the one you want
 
−
:•Tap outside of the box
 
−
:•Tap on Edit rack
 
−
:•Select your rack at the top of the screen
 
−
:•Select your section
 
−
:•From the list of locations, select the one you want to put the product in
 
−
:•If you do not see your desired location, make a new one by clicking new location
 
−
:•When you click the location, a box appears with a list of products
 
−
:•Select your desire product
 
−
:•Tap on save
 
  
 +
== Mapping Zones Using the Tablet ==
 +
:• Turn on your tablet
 +
:• Tap on LSMobile and log in
 +
:• Tap on the zone name at the top and scroll to the one you want
 +
:• Tap outside of the box
 +
:• Tap on Edit rack
 +
:• Select your rack at the top of the screen
 +
:• Select your section
 +
:• From the list of locations, select the one you want to put the product in
 +
:• If you do not see your desired location, make a new one by clicking new location
 +
:• When you click the location, a box appears with a list of products
 +
:• Select your desire product
 +
:• Select "Save"
  
−
'''Mapping a Light'''
 
−
:•Open the LS Administrator page and log in
 
−
:•Under LightSpeed Settings, select “Map Products to Lights”
 
−
:•Find the light you wish to modify
 
−
:•On the right side of the screen, select “Edit”
 
−
:•A drop down box will appear
 
−
:•Use that box to navigate through a list of available products
 
−
:•Select the product you want in that location
 
−
:•Select update on the right
 
  
 +
== Mapping a Light ==
 +
:• Open the LS Administrator page and log in
 +
:• Under LightSpeed Settings, select “Map Products to Lights”
 +
:• Find the light you wish to modify
 +
:• On the right side of the screen, select “Edit”
 +
:• A drop down box will appear
 +
:• Use that box to navigate through a list of available products
 +
:• Select the product you want in that location
 +
:• Select update on the right
  
−
'''Adding an LS Administrator User'''
 
−
:•Open the LS Administrator page and log in
 
−
:•Under Login Settings, select add user
 
−
:•Enter the username
 
−
:•Enter the password
 
−
:•Reenter the password
 
−
:•Enter the associated email address
 
−
:•If you want the user to have admin rights, click the two boxes at the bottom
 
−
:•Click on continue
 
  
 +
== Adding an LS Administrator User ==
 +
:• Open the LS Administrator page and log in
 +
:• Under Login Settings, select add user
 +
:• Enter the username
 +
:• Enter the password
 +
:• Reenter the password
 +
:• Enter the associated email address
 +
:• If you want the user to have admin rights, click the two boxes at the bottom
 +
:• Click on continue
  
−
'''Adding a Mobile User (Picker)'''
 
−
:•Open the LS Administrator page and log in
 
−
:•Under LightSpeed Settings, select “Employees”
 
−
:•Near the bottom of the dropdown, select “Add New”
 
−
:•Enter the first name
 
−
:•Enter the last name
 
−
:•Enter the desired four digit passcode
 
−
:•Select  “Save”
 
  
 +
== Adding a Mobile User (Picker) ==
 +
:• Open the LS Administrator page and log in
 +
:• Under LightSpeed Settings, select “Employees”
 +
:• Near the bottom of the dropdown, select “Add New”
 +
:• Enter the first name
 +
:• Enter the last name
 +
:• Enter the desired four digit passcode
 +
:• Select  “Save”
  
−
'''Charging the Tablet After Picking'''
+
 
−
:•After picking all of the orders off the tablet…
+
== Charging the Tablet After Picking ==
−
:•Log out of the LightSPEED Mobile app.
+
:• After picking all of the orders off the tablet…
−
:•Plug the micro USB cable into the external battery case, located on the back of the tablet.
+
:• Log out of the LightSPEED Mobile app.
−
:•Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
+
:• Plug the micro USB cable into the external battery case, located on the back of the tablet.
−
:•Hold the top button of the tablet until you see “Slide to power off”.
+
:• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
 +
:• Hold the top button of the tablet until you see “Slide to power off”.
 
:<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
 
:<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
 
:<br>**You will need to hold the power button down again to power off the tablet**
 
:<br>**You will need to hold the power button down again to power off the tablet**

Latest revision as of 17:01, 30 August 2016

Return To | Client Resources


Refreshing the Lists

• When you make a change in your provider, you must refresh the data in LightSpeed.
• To do this, open the LS Administrator page and log in
• Under LightSpeed Processes”, select “Refresh Provider Lists”
• Best practice is to refresh all of the lists by selecting “Refresh All Lists”
• You can refresh only what you have changed, if that is preferred


Making a Route Active

• If you add a route in your provider, you have to make it active in LightSpeed.
• To do this, open the administrator page and log in
• Under LightSpeed Settings, select edit routes
• Find the route you want to make active
• On the right side of the page, select “edit” next to that route
• Check the box under active
• Select “Update”


Mapping Lights Using the Admin Page

• Open the LS Administrator page and log in
• Under LightSpeed Settings, select “Map Products to Mobile”
• Choose your zone and select “Continue”
• Choose your desired rack
• Find the location you want to place the product in
• If there is not a location, you can select “New Location” to make one
• Select the existing product or the empty number
• A drop down box will appear
• Use the drop down box to select the product you want to map
• You can type in the top space to search for your product
• Once you have found the product select “Save” to the right


Mapping Zones Using the Tablet

• Turn on your tablet
• Tap on LSMobile and log in
• Tap on the zone name at the top and scroll to the one you want
• Tap outside of the box
• Tap on Edit rack
• Select your rack at the top of the screen
• Select your section
• From the list of locations, select the one you want to put the product in
• If you do not see your desired location, make a new one by clicking new location
• When you click the location, a box appears with a list of products
• Select your desire product
• Select "Save"


Mapping a Light

• Open the LS Administrator page and log in
• Under LightSpeed Settings, select “Map Products to Lights”
• Find the light you wish to modify
• On the right side of the screen, select “Edit”
• A drop down box will appear
• Use that box to navigate through a list of available products
• Select the product you want in that location
• Select update on the right


Adding an LS Administrator User

• Open the LS Administrator page and log in
• Under Login Settings, select add user
• Enter the username
• Enter the password
• Reenter the password
• Enter the associated email address
• If you want the user to have admin rights, click the two boxes at the bottom
• Click on continue


Adding a Mobile User (Picker)

• Open the LS Administrator page and log in
• Under LightSpeed Settings, select “Employees”
• Near the bottom of the dropdown, select “Add New”
• Enter the first name
• Enter the last name
• Enter the desired four digit passcode
• Select “Save”


Charging the Tablet After Picking

• After picking all of the orders off the tablet…
• Log out of the LightSPEED Mobile app.
• Plug the micro USB cable into the external battery case, located on the back of the tablet.
• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
• Hold the top button of the tablet until you see “Slide to power off”.

**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**

**You will need to hold the power button down again to power off the tablet**
Retrieved from "http://guide.lightspeedautomation.com/index.php?title=Knowledge_Base&oldid=422"