Knowledge Base
Refreshing the Lists
- When you make a change in your provider, you must refresh the data in LightSpeed.
- To do this, open the LS Administrator page and log in
- Under LightSpeed Processes”, select “Refresh Provider Lists”
- Best practice is to refresh all of the lists by selecting “Refresh All Lists”
- You can refresh only what you have changed, if that is preferred
Making a Route Active
If you add a route in your provider, you have to make it active in LightSpeed.
To do this, open the administrator page and log in
Under LightSpeed Settings, select edit routes
Find the route you want to make active
On the right side of the page, select “edit” next to that route
Check the box under active
Select “Update”
Mapping Lights Using the Admin Page
Open the LS Administrator page and log in
Under LightSpeed Settings, select “Map Products to Mobile”
Choose your zone and select “Continue”
Choose your desired rack
Find the location you want to place the product in
If there is not a location, you can select “New Location” to make one
Select the existing product or the empty number
A drop down box will appear
Use the drop down box to select the product you want to map
You can type in the top space to search for your product
Once you have found the product select “Save” to the right
Mapping Zones Using the Tablet
Turn on your tablet
Tap on LSMobile and log in
Tap on the zone name at the top and scroll to the one you want
Tap outside of the box
Tap on Edit rack
Select your rack at the top of the screen
Select your section
From the list of locations, select the one you want to put the product in
If you do not see your desired location, make a new one by clicking new location
When you click the location, a box appears with a list of products
Select your desire product
Tap on save
Mapping a Light
Open the LS Administrator page and log in
Under LightSpeed Settings, select “Map Products to Lights”
Find the light you wish to modify
On the right side of the screen, select “Edit”
A drop down box will appear
Use that box to navigate through a list of available products
Select the product you want in that location
Select update on the right
Adding an LS Administrator User
Open the LS Administrator page and log in
Under Login Settings, select add user
Enter the username
Enter the password
Reenter the password
Enter the associated email address
If you want the user to have admin rights, click the two boxes at the bottom
Click on continue
Adding a Mobile User (Picker)
Open the LS Administrator page and log in
Under LightSpeed Settings, select “Employees”
Near the bottom of the dropdown, select “Add New”
Enter the first name
Enter the last name
Enter the desired four digit passcode
Select “Save”
Charging the Tablet After Picking
After picking all of the orders off the tablet…
Log out of the LightSPEED Mobile app.
Plug the micro USB cable into the external battery case, located on the back of the tablet.
Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
Hold the top button of the tablet until you see “Slide to power off”.
- If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
- You will need to hold the power button down again to power off the tablet**
