Difference between revisions of "Knowledge Base"

Revision as of 16:01, 30 August 2016

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Refreshing the Lists

• When you make a change in your provider, you must refresh the data in LightSpeed.

• To do this, open the LS Administrator page and log in

• Under LightSpeed Processes”, select “Refresh Provider Lists”

• Best practice is to refresh all of the lists by selecting “Refresh All Lists”

• You can refresh only what you have changed, if that is preferred

Making a Route Active

• If you add a route in your provider, you have to make it active in LightSpeed.

• To do this, open the administrator page and log in

• Under LightSpeed Settings, select edit routes

• Find the route you want to make active

• On the right side of the page, select “edit” next to that route

• Check the box under active

• Select “Update”

Mapping Lights Using the Admin Page

• Open the LS Administrator page and log in

• Under LightSpeed Settings, select “Map Products to Mobile”

• Choose your zone and select “Continue”

• Choose your desired rack

• Find the location you want to place the product in

• If there is not a location, you can select “New Location” to make one

• Select the existing product or the empty number

• A drop down box will appear

• Use the drop down box to select the product you want to map

• You can type in the top space to search for your product

• Once you have found the product select “Save” to the right

Mapping Zones Using the Tablet

• Turn on your tablet

• Tap on LSMobile and log in

• Tap on the zone name at the top and scroll to the one you want

• Tap outside of the box

• Tap on Edit rack

• Select your rack at the top of the screen

• Select your section

• From the list of locations, select the one you want to put the product in

• If you do not see your desired location, make a new one by clicking new location

• When you click the location, a box appears with a list of products

• Select your desire product

• Tap on save

Mapping a Light

• Open the LS Administrator page and log in

• Under LightSpeed Settings, select “Map Products to Lights”

• Find the light you wish to modify

• On the right side of the screen, select “Edit”

• A drop down box will appear

• Use that box to navigate through a list of available products

• Select the product you want in that location

• Select update on the right

Adding an LS Administrator User

• Open the LS Administrator page and log in

• Under Login Settings, select add user

• Enter the username

• Enter the password

• Reenter the password

• Enter the associated email address

• If you want the user to have admin rights, click the two boxes at the bottom

• Click on continue

Adding a Mobile User (Picker)

• Open the LS Administrator page and log in

• Under LightSpeed Settings, select “Employees”

• Near the bottom of the dropdown, select “Add New”

• Enter the first name

• Enter the last name

• Enter the desired four digit passcode

• Select “Save”

Charging the Tablet After Picking

• After picking all of the orders off the tablet…

• Log out of the LightSPEED Mobile app.

• Plug the micro USB cable into the external battery case, located on the back of the tablet.

• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.

• Hold the top button of the tablet until you see “Slide to power off”.

**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**

**You will need to hold the power button down again to power off the tablet**