Difference between revisions of "Knowledge Base"
From LightSpeed Help Guide
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| − | '''Refreshing the Lists''' | + | =='''Refreshing the Lists'''== |
:•When you make a change in your provider, you must refresh the data in LightSpeed. | :•When you make a change in your provider, you must refresh the data in LightSpeed. | ||
:•To do this, open the LS Administrator page and log in | :•To do this, open the LS Administrator page and log in | ||
Revision as of 15:54, 30 August 2016
Return To | Client Resources
Refreshing the Lists
- •When you make a change in your provider, you must refresh the data in LightSpeed.
- •To do this, open the LS Administrator page and log in
- •Under LightSpeed Processes”, select “Refresh Provider Lists”
- •Best practice is to refresh all of the lists by selecting “Refresh All Lists”
- •You can refresh only what you have changed, if that is preferred
Making a Route Active
- •If you add a route in your provider, you have to make it active in LightSpeed.
- •To do this, open the administrator page and log in
- •Under LightSpeed Settings, select edit routes
- •Find the route you want to make active
- •On the right side of the page, select “edit” next to that route
- •Check the box under active
- •Select “Update”
Mapping Lights Using the Admin Page
- •Open the LS Administrator page and log in
- •Under LightSpeed Settings, select “Map Products to Mobile”
- •Choose your zone and select “Continue”
- •Choose your desired rack
- •Find the location you want to place the product in
- •If there is not a location, you can select “New Location” to make one
- •Select the existing product or the empty number
- •A drop down box will appear
- •Use the drop down box to select the product you want to map
- •You can type in the top space to search for your product
- •Once you have found the product select “Save” to the right
Mapping Zones Using the Tablet
- •Turn on your tablet
- •Tap on LSMobile and log in
- •Tap on the zone name at the top and scroll to the one you want
- •Tap outside of the box
- •Tap on Edit rack
- •Select your rack at the top of the screen
- •Select your section
- •From the list of locations, select the one you want to put the product in
- •If you do not see your desired location, make a new one by clicking new location
- •When you click the location, a box appears with a list of products
- •Select your desire product
- •Tap on save
Mapping a Light
- •Open the LS Administrator page and log in
- •Under LightSpeed Settings, select “Map Products to Lights”
- •Find the light you wish to modify
- •On the right side of the screen, select “Edit”
- •A drop down box will appear
- •Use that box to navigate through a list of available products
- •Select the product you want in that location
- •Select update on the right
Adding an LS Administrator User
- •Open the LS Administrator page and log in
- •Under Login Settings, select add user
- •Enter the username
- •Enter the password
- •Reenter the password
- •Enter the associated email address
- •If you want the user to have admin rights, click the two boxes at the bottom
- •Click on continue
Adding a Mobile User (Picker)
- •Open the LS Administrator page and log in
- •Under LightSpeed Settings, select “Employees”
- •Near the bottom of the dropdown, select “Add New”
- •Enter the first name
- •Enter the last name
- •Enter the desired four digit passcode
- •Select “Save”
Charging the Tablet After Picking
- •After picking all of the orders off the tablet…
- •Log out of the LightSPEED Mobile app.
- •Plug the micro USB cable into the external battery case, located on the back of the tablet.
- •Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
- •Hold the top button of the tablet until you see “Slide to power off”.
**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
**You will need to hold the power button down again to power off the tablet**
