Difference between revisions of "Knowledge Base"
From LightSpeed Help Guide
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'''Refreshing the Lists''' | '''Refreshing the Lists''' | ||
:•When you make a change in your provider, you must refresh the data in LightSpeed. | :•When you make a change in your provider, you must refresh the data in LightSpeed. | ||
| − | :To do this, open the LS Administrator page and log in | + | :•To do this, open the LS Administrator page and log in |
| − | :Under LightSpeed Processes”, select “Refresh Provider Lists” | + | :•Under LightSpeed Processes”, select “Refresh Provider Lists” |
| − | :Best practice is to refresh all of the lists by selecting “Refresh All Lists” | + | :•Best practice is to refresh all of the lists by selecting “Refresh All Lists” |
| − | :You can refresh only what you have changed, if that is preferred | + | :•You can refresh only what you have changed, if that is preferred |
'''Making a Route Active''' | '''Making a Route Active''' | ||
| − | If you add a route in your provider, you have to make it active in LightSpeed. | + | :•If you add a route in your provider, you have to make it active in LightSpeed. |
| − | To do this, open the administrator page and log in | + | :•To do this, open the administrator page and log in |
| − | Under LightSpeed Settings, select edit routes | + | :•Under LightSpeed Settings, select edit routes |
| − | Find the route you want to make active | + | :•Find the route you want to make active |
| − | On the right side of the page, select “edit” next to that route | + | :•On the right side of the page, select “edit” next to that route |
| − | Check the box under active | + | :•Check the box under active |
| − | Select “Update” | + | :•Select “Update” |
'''Mapping Lights Using the Admin Page''' | '''Mapping Lights Using the Admin Page''' | ||
| − | Open the LS Administrator page and log in | + | :•Open the LS Administrator page and log in |
| − | Under LightSpeed Settings, select “Map Products to Mobile” | + | :•Under LightSpeed Settings, select “Map Products to Mobile” |
| − | Choose your zone and select “Continue” | + | :•Choose your zone and select “Continue” |
| − | Choose your desired rack | + | :•Choose your desired rack |
| − | Find the location you want to place the product in | + | :•Find the location you want to place the product in |
| − | If there is not a location, you can select “New Location” to make one | + | :•If there is not a location, you can select “New Location” to make one |
| − | Select the existing product or the empty number | + | :•Select the existing product or the empty number |
| − | A drop down box will appear | + | :•A drop down box will appear |
| − | Use the drop down box to select the product you want to map | + | :•Use the drop down box to select the product you want to map |
| − | You can type in the top space to search for your product | + | :•You can type in the top space to search for your product |
| − | Once you have found the product select “Save” to the right | + | :•Once you have found the product select “Save” to the right |
'''Mapping Zones Using the Tablet''' | '''Mapping Zones Using the Tablet''' | ||
| − | Turn on your tablet | + | :•Turn on your tablet |
| − | Tap on LSMobile and log in | + | :•Tap on LSMobile and log in |
| − | Tap on the zone name at the top and scroll to the one you want | + | :•Tap on the zone name at the top and scroll to the one you want |
| − | Tap outside of the box | + | :•Tap outside of the box |
| − | Tap on Edit rack | + | :•Tap on Edit rack |
| − | Select your rack at the top of the screen | + | :•Select your rack at the top of the screen |
| − | Select your section | + | :•Select your section |
| − | From the list of locations, select the one you want to put the product in | + | :•From the list of locations, select the one you want to put the product in |
| − | If you do not see your desired location, make a new one by clicking new location | + | :•If you do not see your desired location, make a new one by clicking new location |
| − | When you click the location, a box appears with a list of products | + | :•When you click the location, a box appears with a list of products |
| − | Select your desire product | + | :•Select your desire product |
| − | Tap on save | + | :•Tap on save |
'''Mapping a Light''' | '''Mapping a Light''' | ||
| − | Open the LS Administrator page and log in | + | :•Open the LS Administrator page and log in |
| − | Under LightSpeed Settings, select “Map Products to Lights” | + | :•Under LightSpeed Settings, select “Map Products to Lights” |
| − | Find the light you wish to modify | + | :•Find the light you wish to modify |
| − | On the right side of the screen, select “Edit” | + | :•On the right side of the screen, select “Edit” |
| − | A drop down box will appear | + | :•A drop down box will appear |
| − | Use that box to navigate through a list of available products | + | :•Use that box to navigate through a list of available products |
| − | Select the product you want in that location | + | :•Select the product you want in that location |
| − | Select update on the right | + | :•Select update on the right |
'''Adding an LS Administrator User''' | '''Adding an LS Administrator User''' | ||
| − | Open the LS Administrator page and log in | + | :•Open the LS Administrator page and log in |
| − | Under Login Settings, select add user | + | :•Under Login Settings, select add user |
| − | Enter the username | + | :•Enter the username |
| − | Enter the password | + | :•Enter the password |
| − | Reenter the password | + | :•Reenter the password |
| − | Enter the associated email address | + | :•Enter the associated email address |
| − | If you want the user to have admin rights, click the two boxes at the bottom | + | :•If you want the user to have admin rights, click the two boxes at the bottom |
| − | Click on continue | + | :•Click on continue |
'''Adding a Mobile User (Picker)''' | '''Adding a Mobile User (Picker)''' | ||
| − | Open the LS Administrator page and log in | + | :•Open the LS Administrator page and log in |
| − | Under LightSpeed Settings, select “Employees” | + | :•Under LightSpeed Settings, select “Employees” |
| − | Near the bottom of the dropdown, select “Add New” | + | :•Near the bottom of the dropdown, select “Add New” |
| − | Enter the first name | + | :•Enter the first name |
| − | Enter the last name | + | :•Enter the last name |
| − | Enter the desired four digit passcode | + | :•Enter the desired four digit passcode |
| − | Select “Save” | + | :•Select “Save” |
'''Charging the Tablet After Picking''' | '''Charging the Tablet After Picking''' | ||
| − | After picking all of the orders off the tablet… | + | :•After picking all of the orders off the tablet… |
| − | Log out of the LightSPEED Mobile app. | + | :•Log out of the LightSPEED Mobile app. |
| − | Plug the micro USB cable into the external battery case, located on the back of the tablet. | + | :•Plug the micro USB cable into the external battery case, located on the back of the tablet. |
| − | Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet. | + | :•Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet. |
| − | Hold the top button of the tablet until you see “Slide to power off”. | + | :•Hold the top button of the tablet until you see “Slide to power off”. |
| − | **If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on** | + | :**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on** |
| − | **You will need to hold the power button down again to power off the tablet** | + | :**You will need to hold the power button down again to power off the tablet** |
Revision as of 15:46, 30 August 2016
Refreshing the Lists
- •When you make a change in your provider, you must refresh the data in LightSpeed.
- •To do this, open the LS Administrator page and log in
- •Under LightSpeed Processes”, select “Refresh Provider Lists”
- •Best practice is to refresh all of the lists by selecting “Refresh All Lists”
- •You can refresh only what you have changed, if that is preferred
Making a Route Active
- •If you add a route in your provider, you have to make it active in LightSpeed.
- •To do this, open the administrator page and log in
- •Under LightSpeed Settings, select edit routes
- •Find the route you want to make active
- •On the right side of the page, select “edit” next to that route
- •Check the box under active
- •Select “Update”
Mapping Lights Using the Admin Page
- •Open the LS Administrator page and log in
- •Under LightSpeed Settings, select “Map Products to Mobile”
- •Choose your zone and select “Continue”
- •Choose your desired rack
- •Find the location you want to place the product in
- •If there is not a location, you can select “New Location” to make one
- •Select the existing product or the empty number
- •A drop down box will appear
- •Use the drop down box to select the product you want to map
- •You can type in the top space to search for your product
- •Once you have found the product select “Save” to the right
Mapping Zones Using the Tablet
- •Turn on your tablet
- •Tap on LSMobile and log in
- •Tap on the zone name at the top and scroll to the one you want
- •Tap outside of the box
- •Tap on Edit rack
- •Select your rack at the top of the screen
- •Select your section
- •From the list of locations, select the one you want to put the product in
- •If you do not see your desired location, make a new one by clicking new location
- •When you click the location, a box appears with a list of products
- •Select your desire product
- •Tap on save
Mapping a Light
- •Open the LS Administrator page and log in
- •Under LightSpeed Settings, select “Map Products to Lights”
- •Find the light you wish to modify
- •On the right side of the screen, select “Edit”
- •A drop down box will appear
- •Use that box to navigate through a list of available products
- •Select the product you want in that location
- •Select update on the right
Adding an LS Administrator User
- •Open the LS Administrator page and log in
- •Under Login Settings, select add user
- •Enter the username
- •Enter the password
- •Reenter the password
- •Enter the associated email address
- •If you want the user to have admin rights, click the two boxes at the bottom
- •Click on continue
Adding a Mobile User (Picker)
- •Open the LS Administrator page and log in
- •Under LightSpeed Settings, select “Employees”
- •Near the bottom of the dropdown, select “Add New”
- •Enter the first name
- •Enter the last name
- •Enter the desired four digit passcode
- •Select “Save”
Charging the Tablet After Picking
- •After picking all of the orders off the tablet…
- •Log out of the LightSPEED Mobile app.
- •Plug the micro USB cable into the external battery case, located on the back of the tablet.
- •Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
- •Hold the top button of the tablet until you see “Slide to power off”.
- If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
- You will need to hold the power button down again to power off the tablet**
