Difference between revisions of "Knowledge Base"
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== Refreshing the Lists == | == Refreshing the Lists == | ||
| − | :•When you make a change in your provider, you must refresh the data in LightSpeed. | + | :• When you make a change in your provider, you must refresh the data in LightSpeed. |
| − | :•To do this, open the LS Administrator page and log in | + | :• To do this, open the LS Administrator page and log in |
| − | :•Under LightSpeed Processes”, select “Refresh Provider Lists” | + | :• Under LightSpeed Processes”, select “Refresh Provider Lists” |
| − | :•Best practice is to refresh all of the lists by selecting “Refresh All Lists” | + | :• Best practice is to refresh all of the lists by selecting “Refresh All Lists” |
| − | :•You can refresh only what you have changed, if that is preferred | + | :• You can refresh only what you have changed, if that is preferred |
== Making a Route Active == | == Making a Route Active == | ||
| − | :•If you add a route in your provider, you have to make it active in LightSpeed. | + | :• If you add a route in your provider, you have to make it active in LightSpeed. |
| − | :•To do this, open the administrator page and log in | + | :• To do this, open the administrator page and log in |
| − | :•Under LightSpeed Settings, select edit routes | + | :• Under LightSpeed Settings, select edit routes |
| − | :•Find the route you want to make active | + | :• Find the route you want to make active |
| − | :•On the right side of the page, select “edit” next to that route | + | :• On the right side of the page, select “edit” next to that route |
| − | :•Check the box under active | + | :• Check the box under active |
| − | :•Select “Update” | + | :• Select “Update” |
== Mapping Lights Using the Admin Page == | == Mapping Lights Using the Admin Page == | ||
| − | :•Open the LS Administrator page and log in | + | :• Open the LS Administrator page and log in |
| − | :•Under LightSpeed Settings, select “Map Products to Mobile” | + | :• Under LightSpeed Settings, select “Map Products to Mobile” |
| − | :•Choose your zone and select “Continue” | + | :• Choose your zone and select “Continue” |
| − | :•Choose your desired rack | + | :• Choose your desired rack |
| − | :•Find the location you want to place the product in | + | :• Find the location you want to place the product in |
| − | :•If there is not a location, you can select “New Location” to make one | + | :• If there is not a location, you can select “New Location” to make one |
| − | :•Select the existing product or the empty number | + | :• Select the existing product or the empty number |
| − | :•A drop down box will appear | + | :• A drop down box will appear |
| − | :•Use the drop down box to select the product you want to map | + | :• Use the drop down box to select the product you want to map |
| − | :•You can type in the top space to search for your product | + | :• You can type in the top space to search for your product |
| − | :•Once you have found the product select “Save” to the right | + | :• Once you have found the product select “Save” to the right |
== Mapping Zones Using the Tablet == | == Mapping Zones Using the Tablet == | ||
| − | :•Turn on your tablet | + | :• Turn on your tablet |
| − | :•Tap on LSMobile and log in | + | :• Tap on LSMobile and log in |
| − | :•Tap on the zone name at the top and scroll to the one you want | + | :• Tap on the zone name at the top and scroll to the one you want |
| − | :•Tap outside of the box | + | :• Tap outside of the box |
| − | :•Tap on Edit rack | + | :• Tap on Edit rack |
| − | :•Select your rack at the top of the screen | + | :• Select your rack at the top of the screen |
| − | :•Select your section | + | :• Select your section |
| − | :•From the list of locations, select the one you want to put the product in | + | :• From the list of locations, select the one you want to put the product in |
| − | :•If you do not see your desired location, make a new one by clicking new location | + | :• If you do not see your desired location, make a new one by clicking new location |
| − | :•When you click the location, a box appears with a list of products | + | :• When you click the location, a box appears with a list of products |
| − | :•Select your desire product | + | :• Select your desire product |
| − | :• | + | :• Select "Save" |
== Mapping a Light == | == Mapping a Light == | ||
| − | :•Open the LS Administrator page and log in | + | :• Open the LS Administrator page and log in |
| − | :•Under LightSpeed Settings, select “Map Products to Lights” | + | :• Under LightSpeed Settings, select “Map Products to Lights” |
| − | :•Find the light you wish to modify | + | :• Find the light you wish to modify |
| − | :•On the right side of the screen, select “Edit” | + | :• On the right side of the screen, select “Edit” |
| − | :•A drop down box will appear | + | :• A drop down box will appear |
| − | :•Use that box to navigate through a list of available products | + | :• Use that box to navigate through a list of available products |
| − | :•Select the product you want in that location | + | :• Select the product you want in that location |
| − | :•Select update on the right | + | :• Select update on the right |
== Adding an LS Administrator User == | == Adding an LS Administrator User == | ||
| − | :•Open the LS Administrator page and log in | + | :• Open the LS Administrator page and log in |
| − | :•Under Login Settings, select add user | + | :• Under Login Settings, select add user |
| − | :•Enter the username | + | :• Enter the username |
| − | :•Enter the password | + | :• Enter the password |
| − | :•Reenter the password | + | :• Reenter the password |
| − | :•Enter the associated email address | + | :• Enter the associated email address |
| − | :•If you want the user to have admin rights, click the two boxes at the bottom | + | :• If you want the user to have admin rights, click the two boxes at the bottom |
| − | :•Click on continue | + | :• Click on continue |
== Adding a Mobile User (Picker) == | == Adding a Mobile User (Picker) == | ||
| − | :•Open the LS Administrator page and log in | + | :• Open the LS Administrator page and log in |
| − | :•Under LightSpeed Settings, select “Employees” | + | :• Under LightSpeed Settings, select “Employees” |
| − | :•Near the bottom of the dropdown, select “Add New” | + | :• Near the bottom of the dropdown, select “Add New” |
| − | :•Enter the first name | + | :• Enter the first name |
| − | :•Enter the last name | + | :• Enter the last name |
| − | :•Enter the desired four digit passcode | + | :• Enter the desired four digit passcode |
| − | :•Select “Save” | + | :• Select “Save” |
== Charging the Tablet After Picking == | == Charging the Tablet After Picking == | ||
| − | :•After picking all of the orders off the tablet… | + | :• After picking all of the orders off the tablet… |
| − | :•Log out of the LightSPEED Mobile app. | + | :• Log out of the LightSPEED Mobile app. |
| − | :•Plug the micro USB cable into the external battery case, located on the back of the tablet. | + | :• Plug the micro USB cable into the external battery case, located on the back of the tablet. |
| − | :•Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet. | + | :• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet. |
| − | :•Hold the top button of the tablet until you see “Slide to power off”. | + | :• Hold the top button of the tablet until you see “Slide to power off”. |
:<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on** | :<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on** | ||
:<br>**You will need to hold the power button down again to power off the tablet** | :<br>**You will need to hold the power button down again to power off the tablet** | ||
Latest revision as of 16:01, 30 August 2016
Return To | Client Resources
Contents
Refreshing the Lists
- • When you make a change in your provider, you must refresh the data in LightSpeed.
- • To do this, open the LS Administrator page and log in
- • Under LightSpeed Processes”, select “Refresh Provider Lists”
- • Best practice is to refresh all of the lists by selecting “Refresh All Lists”
- • You can refresh only what you have changed, if that is preferred
Making a Route Active
- • If you add a route in your provider, you have to make it active in LightSpeed.
- • To do this, open the administrator page and log in
- • Under LightSpeed Settings, select edit routes
- • Find the route you want to make active
- • On the right side of the page, select “edit” next to that route
- • Check the box under active
- • Select “Update”
Mapping Lights Using the Admin Page
- • Open the LS Administrator page and log in
- • Under LightSpeed Settings, select “Map Products to Mobile”
- • Choose your zone and select “Continue”
- • Choose your desired rack
- • Find the location you want to place the product in
- • If there is not a location, you can select “New Location” to make one
- • Select the existing product or the empty number
- • A drop down box will appear
- • Use the drop down box to select the product you want to map
- • You can type in the top space to search for your product
- • Once you have found the product select “Save” to the right
Mapping Zones Using the Tablet
- • Turn on your tablet
- • Tap on LSMobile and log in
- • Tap on the zone name at the top and scroll to the one you want
- • Tap outside of the box
- • Tap on Edit rack
- • Select your rack at the top of the screen
- • Select your section
- • From the list of locations, select the one you want to put the product in
- • If you do not see your desired location, make a new one by clicking new location
- • When you click the location, a box appears with a list of products
- • Select your desire product
- • Select "Save"
Mapping a Light
- • Open the LS Administrator page and log in
- • Under LightSpeed Settings, select “Map Products to Lights”
- • Find the light you wish to modify
- • On the right side of the screen, select “Edit”
- • A drop down box will appear
- • Use that box to navigate through a list of available products
- • Select the product you want in that location
- • Select update on the right
Adding an LS Administrator User
- • Open the LS Administrator page and log in
- • Under Login Settings, select add user
- • Enter the username
- • Enter the password
- • Reenter the password
- • Enter the associated email address
- • If you want the user to have admin rights, click the two boxes at the bottom
- • Click on continue
Adding a Mobile User (Picker)
- • Open the LS Administrator page and log in
- • Under LightSpeed Settings, select “Employees”
- • Near the bottom of the dropdown, select “Add New”
- • Enter the first name
- • Enter the last name
- • Enter the desired four digit passcode
- • Select “Save”
Charging the Tablet After Picking
- • After picking all of the orders off the tablet…
- • Log out of the LightSPEED Mobile app.
- • Plug the micro USB cable into the external battery case, located on the back of the tablet.
- • Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
- • Hold the top button of the tablet until you see “Slide to power off”.
**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
**You will need to hold the power button down again to power off the tablet**
