Difference between revisions of "Knowledge Base"
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'''Return To''' | [[Client Resources|Client Resources]] | '''Return To''' | [[Client Resources|Client Resources]] | ||
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+ | == Refreshing the Lists == | ||
+ | :• When you make a change in your provider, you must refresh the data in LightSpeed. | ||
+ | :• To do this, open the LS Administrator page and log in | ||
+ | :• Under LightSpeed Processes”, select “Refresh Provider Lists” | ||
+ | :• Best practice is to refresh all of the lists by selecting “Refresh All Lists” | ||
+ | :• You can refresh only what you have changed, if that is preferred | ||
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+ | == Making a Route Active == | ||
+ | :• If you add a route in your provider, you have to make it active in LightSpeed. | ||
+ | :• To do this, open the administrator page and log in | ||
+ | :• Under LightSpeed Settings, select edit routes | ||
+ | :• Find the route you want to make active | ||
+ | :• On the right side of the page, select “edit” next to that route | ||
+ | :• Check the box under active | ||
+ | :• Select “Update” | ||
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+ | == Mapping Lights Using the Admin Page == | ||
+ | :• Open the LS Administrator page and log in | ||
+ | :• Under LightSpeed Settings, select “Map Products to Mobile” | ||
+ | :• Choose your zone and select “Continue” | ||
+ | :• Choose your desired rack | ||
+ | :• Find the location you want to place the product in | ||
+ | :• If there is not a location, you can select “New Location” to make one | ||
+ | :• Select the existing product or the empty number | ||
+ | :• A drop down box will appear | ||
+ | :• Use the drop down box to select the product you want to map | ||
+ | :• You can type in the top space to search for your product | ||
+ | :• Once you have found the product select “Save” to the right | ||
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+ | == Mapping Zones Using the Tablet == | ||
+ | :• Turn on your tablet | ||
+ | :• Tap on LSMobile and log in | ||
+ | :• Tap on the zone name at the top and scroll to the one you want | ||
+ | :• Tap outside of the box | ||
+ | :• Tap on Edit rack | ||
+ | :• Select your rack at the top of the screen | ||
+ | :• Select your section | ||
+ | :• From the list of locations, select the one you want to put the product in | ||
+ | :• If you do not see your desired location, make a new one by clicking new location | ||
+ | :• When you click the location, a box appears with a list of products | ||
+ | :• Select your desire product | ||
+ | :• Select "Save" | ||
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+ | == Mapping a Light == | ||
+ | :• Open the LS Administrator page and log in | ||
+ | :• Under LightSpeed Settings, select “Map Products to Lights” | ||
+ | :• Find the light you wish to modify | ||
+ | :• On the right side of the screen, select “Edit” | ||
+ | :• A drop down box will appear | ||
+ | :• Use that box to navigate through a list of available products | ||
+ | :• Select the product you want in that location | ||
+ | :• Select update on the right | ||
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+ | == Adding an LS Administrator User == | ||
+ | :• Open the LS Administrator page and log in | ||
+ | :• Under Login Settings, select add user | ||
+ | :• Enter the username | ||
+ | :• Enter the password | ||
+ | :• Reenter the password | ||
+ | :• Enter the associated email address | ||
+ | :• If you want the user to have admin rights, click the two boxes at the bottom | ||
+ | :• Click on continue | ||
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+ | == Adding a Mobile User (Picker) == | ||
+ | :• Open the LS Administrator page and log in | ||
+ | :• Under LightSpeed Settings, select “Employees” | ||
+ | :• Near the bottom of the dropdown, select “Add New” | ||
+ | :• Enter the first name | ||
+ | :• Enter the last name | ||
+ | :• Enter the desired four digit passcode | ||
+ | :• Select “Save” | ||
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− | :•After picking all of the orders off the tablet… | + | == Charging the Tablet After Picking == |
− | :•Log out of the LightSPEED Mobile app. | + | :• After picking all of the orders off the tablet… |
− | :•Plug the micro USB cable into the external battery case, located on the back of the tablet. | + | :• Log out of the LightSPEED Mobile app. |
− | :•Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet. | + | :• Plug the micro USB cable into the external battery case, located on the back of the tablet. |
− | :•Hold the top button of the tablet until you see “Slide to power off”. | + | :• Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet. |
+ | :• Hold the top button of the tablet until you see “Slide to power off”. | ||
:<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on** | :<br>**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on** | ||
:<br>**You will need to hold the power button down again to power off the tablet** | :<br>**You will need to hold the power button down again to power off the tablet** |
Latest revision as of 16:01, 30 August 2016
Return To | Client Resources
Contents
Refreshing the Lists
- • When you make a change in your provider, you must refresh the data in LightSpeed.
- • To do this, open the LS Administrator page and log in
- • Under LightSpeed Processes”, select “Refresh Provider Lists”
- • Best practice is to refresh all of the lists by selecting “Refresh All Lists”
- • You can refresh only what you have changed, if that is preferred
Making a Route Active
- • If you add a route in your provider, you have to make it active in LightSpeed.
- • To do this, open the administrator page and log in
- • Under LightSpeed Settings, select edit routes
- • Find the route you want to make active
- • On the right side of the page, select “edit” next to that route
- • Check the box under active
- • Select “Update”
Mapping Lights Using the Admin Page
- • Open the LS Administrator page and log in
- • Under LightSpeed Settings, select “Map Products to Mobile”
- • Choose your zone and select “Continue”
- • Choose your desired rack
- • Find the location you want to place the product in
- • If there is not a location, you can select “New Location” to make one
- • Select the existing product or the empty number
- • A drop down box will appear
- • Use the drop down box to select the product you want to map
- • You can type in the top space to search for your product
- • Once you have found the product select “Save” to the right
Mapping Zones Using the Tablet
- • Turn on your tablet
- • Tap on LSMobile and log in
- • Tap on the zone name at the top and scroll to the one you want
- • Tap outside of the box
- • Tap on Edit rack
- • Select your rack at the top of the screen
- • Select your section
- • From the list of locations, select the one you want to put the product in
- • If you do not see your desired location, make a new one by clicking new location
- • When you click the location, a box appears with a list of products
- • Select your desire product
- • Select "Save"
Mapping a Light
- • Open the LS Administrator page and log in
- • Under LightSpeed Settings, select “Map Products to Lights”
- • Find the light you wish to modify
- • On the right side of the screen, select “Edit”
- • A drop down box will appear
- • Use that box to navigate through a list of available products
- • Select the product you want in that location
- • Select update on the right
Adding an LS Administrator User
- • Open the LS Administrator page and log in
- • Under Login Settings, select add user
- • Enter the username
- • Enter the password
- • Reenter the password
- • Enter the associated email address
- • If you want the user to have admin rights, click the two boxes at the bottom
- • Click on continue
Adding a Mobile User (Picker)
- • Open the LS Administrator page and log in
- • Under LightSpeed Settings, select “Employees”
- • Near the bottom of the dropdown, select “Add New”
- • Enter the first name
- • Enter the last name
- • Enter the desired four digit passcode
- • Select “Save”
Charging the Tablet After Picking
- • After picking all of the orders off the tablet…
- • Log out of the LightSPEED Mobile app.
- • Plug the micro USB cable into the external battery case, located on the back of the tablet.
- • Make sure the coiled charging cable is firmly plugged into the lightening jack in the bottom of the tablet.
- • Hold the top button of the tablet until you see “Slide to power off”.
**If you turn off the tablet before connecting power to the external battery to charge, the tablet will turn back on**
**You will need to hold the power button down again to power off the tablet**